FAQs

Frequently Asked Questions

Total 185
Number Content Title
Easy One Touch 2 Wireless
105
My car does not have a cigarette port for charging. Will the Easy One Touch 2 Qi Wireless Mount work if I have a traditional US
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Bae Minseong | 2022.01.28 | Votes 0 | Views 64
If you supply your own cable from the USB to the mount, it should work. However, it will only provide standard charge. Please make sure your wire is Qualcomm 2.0-3.0 compatible.
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Easy One Touch 2 Wireless
104
What are the charging specifications of the iOttie Easy One Touch 2 Qi Wireless Charging?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 84
Max Wireless Charging Capacity:7.5W iPhone. 10W for Android and Google Pixel.
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Easy One Touch Connect Pro
103
What do the LED light indicators mean?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 83
  alexa led indicators 1
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Easy One Touch 2 Wireless
102
What smartphones does the Easy One Touch 2 Qi Wireless Mount work with?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 115
The Easy One Touch 2 Qi Wireless Charging Mount is compatible with Smartphones that have built-in Qi wireless charging. Please confirm that your phone is Qi enabled before using the mount. Some examples are listed below:
  • Apple iPhone:  8, 8 Plus, X, XR, XS, XS Max, 11, iPhone SE (second generation), 12, 13/ Mini/ Pro/ Pro Max.  
  • Samsung: Note 20, Note 20 Ultra, S20, S20+, S20 Ultra, S10e, S10, S10+, S9, S9+, S10 + Note 8, Note 9, Note 10, S8, S8+, S7, S7 Edge, Note 5, S6, S6 Edge.  
  • LG: V30, G6 (US version only), G4 (optional), G3 (optional), G7 ThinQ, G7+ ThinQ, G8, G8 ThinQ, G8S, G8S ThinQ, G8X, G8X ThinQ.
  • Microsoft Lumia: 1520, 1020, 930, 929, 928, 920.  
  • Google Nexus: 4, 5, 6, 7 (2013)  
  • Google Pixel: 3/3XL, 4/4 XL, 5/5 XL, 6/ 6 Pro.  
  • BlackBerry: Q20, Z30 STA100-3, Passport SQW100-3, Classic SQC100-2, Classic SQC100-3, Classic SQC100-5, PRIV, Evolve, Evolve X.  
  • Motorola: Droid Turbo, Droid Turbo2, Droid 5, Droid Mini, Moto Maxx, Ultra M, Moto X Force.  
  • Nokia: Lumia 720, 735,810, 820, 830, 920, 920T, 928, 929, 930, 1520, Icon, 8 Sirocco, 9 PureView.  
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Easy One Touch Connect Pro
101
Can I use Alexa in languages other than English?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 62
As of April 2021, Alexa supports 8 languages:
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Portuguese
  • Spanish
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Easy One Touch 2 Wireless
100
Can I change the position of the Easy One Touch 2 Qi Wireless Mount once I've placed it on my dashboard?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 75
The dashboard pad is one time use only. We strongly advise that you use the one-time only dashboard pad when mounting to the dashboard and avoid placing the suction cup onto the dashboard directly. We do sell dashboard pads in case you ever need some extra pads, and we also cover dashboard pad defects under our warranty policy.
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Easy One Touch Connect Pro
99
Can I play music through my car speakers?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 78
If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone.
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Easy One Touch Connect Pro
98
How do I set up the device?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 82
Download the Alexa APP: iOS Users Android Users Download the iOttie Connect App Android Users
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iTap Magnetic 2
97
Will the Metal Plates included in the iTap Magnetic mounts interfere with Qi Wireless charging?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 75
If you place the Metal Plate in the middle of your smartphone, it will interfere with wireless charging. However, if you apply the Small Metal Plate toward the bottom of your smartphone, you will be able to utilize magnetic mounting without interfering with wireless charging. 71v9tkaidxl. sl1500
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Easy One Touch Connect Pro
96
How do I connect to Pandora using the Easy One Touch Connect?
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Bae Minseong | 2022.01.28 | Votes 0 | Views 71
  • Launch the Alexa app
  • Go to the menu and select Settings
  • Select Music, and then select Pandora
  • Select Enable
  • Sign in by entering your account information for the Pandora service
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Aivo Connect Wireless Charging Car Mount

Aivo Connect Wireless Charging Car Mount

Easy One Touch 5 Mount Series

Easy One Touch 5 Mount Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Easy One Touch Connect

Easy One Touch Connect

All Easy One Touch Product Related Questions

All Easy One Touch Product Related Questions

Easy One Touch Wireless Product Series Questions

Easy One Touch Wireless Product Series Questions

iTap Magnetic Product Series Questions

iTap Magnetic Product Series Questions

iON Wireless Series Product Questions

iON Wireless Series Product Questions

Generic Product Questions

Generic Product Questions

Ordering & Shipping Questions

Ordering & Shipping Questions

Warranty & Return Questions

Warranty & Return Questions

0

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