FAQs
Frequently Asked Questions
Total 185
Number | Content | Title |
Aivo Connect Dash & Windshield Mount
|
135 |
Will the Aivo Connect work if my dashboard gets hot?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 313
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Yes, it has been designed with a coin cell battery, so it can withstand the high heat of the cars dashboard.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
134 |
Will the backup battery continue to operate after the power has been disconnected?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 331
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The Backup battery will continue to operate the Aivo Connect cradle arms (open & close) after the power has been disconnected and turned off.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
133 |
What do the Alex LED indicators mean?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 399
|
The Alexa LED Ring, which is located at the base of the mount, will light up in the following colors to indicate its current interaction with Alexa.
Solid White – Powering on
Flashing Orange – Searching device
Solid Orange – Device not found
Flashing Cyan – Device is connected (Flash 3x)
Solid Cyan – Wake word activated
Alternating Dark Blue & Cyan – Thinking
Flashing Red – Device not connected
Solid Red – Mute
No light – No interaction in progress
Please note that the color code can be located in section 04 (The Alexa user experience) within the manual provided along with the Aivo Connect Mount.
Have more questions?
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iON Wireless Plus
|
132 |
What is the difference between iON Wireless Plus & iON Wireless Mini?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 306
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Besides the size of the units as seen below, the iON Wireless Plus also includes an additional USB-A port for charging an additional device.
Have more questions?
|
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iON Wireless Mini
|
131 |
What is the difference between iON Wireless Plus & iON Wireless Mini?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 302
|
Besides the size of the units as seen below, the iON Wireless Plus also includes an additional USB-A port for charging an additional device.
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
130 |
What do the Qi Wireless LED indicators mean?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 473
|
The Qi Wireless LED indicators, which are located at the bottom of the mount, will light up in the following colors to indicate its current connection status.
Solid White – Qi Wireless charging engaged
Flashing Red – Foreign object detected; wireless charging blocked
No light – No charging in progress
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
129 |
Which smartphones does the Aivo Connect work with?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 370
|
The Aivo Connect Mount will work with following Smartphones, all of which are Qi wireless compatible.
Apple iPhone: 13 Pro Max, 13 Pro, 13, 12 Pro Max, 12 Pro, 12, 11 Pro Max, 11 Pro, 11, XS Max, XS, XR, X, 8 Plus, Qi-Wireless enabled Air pods and compatible Airpod cases.
Samsung Galaxy: Galaxy S20 Ultra, S20+, S20, Z Flip, Fold, Note10+, Note 10, S10, S10e, S10+, Note 9, S9, S9+ Note 8, S8, S8+, S7, S7 Edge, Note 5, S6, S6 Edge.
Google: Pixel 4,3. We strongly advise that you use the cable and power adapter provided, as third-party components may negatively impact wireless charging performance.
Have more questions?
|
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iON Wireless Plus
|
128 |
What smartphones do the iON Wireless Plus Charging Pads work with?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 343
|
The iON Wireless Series Charging Pads will work with Smartphones that have built-in Qi wireless charging such as below:
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
127 |
What are some examples of Alexa Skills that can be used with the device?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 360
|
Alexa offers a wide range of skills, including playing music from your device, providing directions, placing calls, listening to audiobooks, hearing the news, checking the weather, controlling smart home devices and ordering products from your Amazon account and many more, while you keep your hands on the wheel and eyes on the road.
For an optimal experience, please follow the detailed instructions for Alexa setup found in the manual or the iOttie Connect app.
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
126 |
How do I unpair my device?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 297
|
To unpair your device, hold the ‘Invoke Alexa’ button for 5 seconds until it flashes Orange and select ‘Forget Device’ from the phones Bluetooth setting.
Have more questions?
|
Aivo Connect Wireless Charging Car Mount
Aivo Connect Wireless Charging Car Mount
Easy One Touch 5 Mount Series
Easy One Touch 5 Mount Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Easy One Touch Connect
Easy One Touch Connect
All Easy One Touch Product Related Questions
All Easy One Touch Product Related Questions
Easy One Touch Wireless Product Series Questions
Easy One Touch Wireless Product Series Questions
iTap Magnetic Product Series Questions
iTap Magnetic Product Series Questions
iON Wireless Series Product Questions
iON Wireless Series Product Questions
Generic Product Questions
Generic Product Questions
Ordering & Shipping Questions
Ordering & Shipping Questions
Warranty & Return Questions
Warranty & Return Questions