FAQs
Frequently Asked Questions
Total 185
Number | Content | Title |
iON Wireless Mini
|
145 |
How do you align the qi adapter in a qi enabled smartphone with the qi coil located on iON Wireless Mini Pads?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 307
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Aivo Connect Dash & Windshield Mount
|
144 |
What are the buttons for at the back of the Aivo Connect Mount?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 292
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‘Back Left’ button – This is the Mute/Unmute button
‘Back Right’ button – This is the Invoke Alexa button. After Aivo Connect powers on, hold the Invoke Alexa button for 5 seconds to initiate Setup Mode. The LED Ring will pulse Orange as Alexa directs you to the Alexa App to add a new device. Please note that this button can also be used in place of the Wake Word when using Alexa.
Have more questions?
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iON Wireless Mini
|
143 |
What are the specifications iON Wireless Mini Fast Charging Pad?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 317
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Max Wireless Charging Capacity: 7.5w iPhone, 10W Android
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Aivo Connect Dash & Windshield Mount
|
142 |
What is the length of the cable on the Dual Car Charger with USB?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 311
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The length of the cable is 3ft.
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iON Wireless Plus
|
141 |
What do the lights on the iON Wireless Plus Charging Pad mean?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 483
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Charging indicator: Your device's screen will show that it's charging. If your phone is not charging, check the charging indicator on the front of the device.
White Light: When Powered ON a white light will appear briefly and then fade. White Light will remain on if the phone is charging properly.
Blinking Red Light: A blinking Red Light will appear if phone is incompatible or Qi Coil is blocked.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
140 |
Can I change the position on the Aivo Connect once I've placed it on my dashboard?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 366
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The twist lock base is one time use only; however, we do provide 2 of them so that you can remount if need be.
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Aivo Connect Dash & Windshield Mount
|
139 |
What is a Wake Word?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 306
|
Have more questions?
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iON Wireless Mini
|
138 |
What do the lights on the iON Wireless Mini mean?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 1251
|
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
137 |
Does the Aivo Connect fast charge the Google pixel models?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 403
|
As stated by Google, they only allow for devices that are certified within the "Made for Google" program to fast charge their Google Pixel models.
The Aivo Connect is not certified with google, so will not provide fast charge for pixel phones; standard charge only.
Please note: we strongly advise that you use the cable and power adapter provided, as third party components may negatively impact wireless charging performance.
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Aivo Connect Dash & Windshield Mount
|
136 |
Can I play music through my car speakers?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 307
|
If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone.
Have more questions?
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Aivo Connect Wireless Charging Car Mount
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Easy One Touch 5 Mount Series
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Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
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Easy One Touch Connect
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All Easy One Touch Product Related Questions
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Easy One Touch Wireless Product Series Questions
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iTap Magnetic Product Series Questions
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iON Wireless Series Product Questions
iON Wireless Series Product Questions
Generic Product Questions
Generic Product Questions
Ordering & Shipping Questions
Ordering & Shipping Questions
Warranty & Return Questions
Warranty & Return Questions