FAQs

Frequently Asked Questions

Total 185
Number Content Title
iON Wireless Mini
145
How do you align the qi adapter in a qi enabled smartphone with the qi coil located on iON Wireless Mini Pads?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 55
ion
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Aivo Connect Dash & Windshield Mount
144
What are the buttons for at the back of the Aivo Connect Mount?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 41
‘Back Left’ button – This is the Mute/Unmute button ‘Back Right’ button – This is the Invoke Alexa button. After Aivo Connect powers on, hold the Invoke Alexa button for 5 seconds to initiate Setup Mode. The LED Ring will pulse Orange as Alexa directs you to the Alexa App to add a  new device.  Please note that this button can also be used in place of the Wake Word when using  Alexa. 
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iON Wireless Mini
143
What are the specifications iON Wireless Mini Fast Charging Pad?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 39
Max Wireless Charging Capacity: 7.5w iPhone, 10W Android ionmini specs
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Aivo Connect Dash & Windshield Mount
142
What is the length of the cable on the Dual Car Charger with USB?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 32
The length of the cable is 3ft.
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iON Wireless Plus
141
What do the lights on the iON Wireless Plus Charging Pad mean?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 33
Charging indicator: Your device's screen will show that it's charging. If your phone is not charging, check the charging indicator on the front of the device. White Light: When Powered ON a white light will appear briefly and then fade. White Light will remain on if the phone is charging properly. Blinking Red Light: A blinking Red Light will appear if phone is incompatible or Qi Coil is blocked. charging indicator
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Aivo Connect Dash & Windshield Mount
140
Can I change the position on the Aivo Connect once I've placed it on my dashboard?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 32
The twist lock base is one time use only; however, we do provide 2 of them so that you can remount if need be.
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Aivo Connect Dash & Windshield Mount
139
What is a Wake Word?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 46
  • A Wake Word can be used to ask Alexa anything. The Wake Word is simply “Alexa”.
  • The Invoke Alexa Button on the back of the mount base can also be used instead of the Wake Word.
  • The Mute/Unmute Button also on the back of the mount, can be used to turn Alexa on/off.
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iON Wireless Mini
138
What do the lights on the iON Wireless Mini mean?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 34
  • Charging indicator: Your device's screen will show that it's charging. If your phone is not charging, check the charging indicator on the front of the device.
  • White Light: When Powered ON a white light will appear briefly and then fade. White Light will remain on if the phone is charging properly.
  • Blinking Red Light: A blinking Red Light will appear if phone is incompatible or Qi Coil is blocked.
charging indicator
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Aivo Connect Dash & Windshield Mount
137
Does the Aivo Connect fast charge the Google pixel models?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 61
As stated by Google, they only allow for devices that are certified within the "Made for Google" program to fast charge their Google Pixel models. The Aivo Connect is not certified with google, so will not provide fast charge for pixel phones; standard charge only. Please note: we strongly advise that you use the cable and power adapter provided, as third party components may negatively impact wireless charging performance.
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Aivo Connect Dash & Windshield Mount
136
Can I play music through my car speakers?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 38
If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone.
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Aivo Connect Wireless Charging Car Mount

Aivo Connect Wireless Charging Car Mount

Easy One Touch 5 Mount Series

Easy One Touch 5 Mount Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Easy One Touch Connect

Easy One Touch Connect

All Easy One Touch Product Related Questions

All Easy One Touch Product Related Questions

Easy One Touch Wireless Product Series Questions

Easy One Touch Wireless Product Series Questions

iTap Magnetic Product Series Questions

iTap Magnetic Product Series Questions

iON Wireless Series Product Questions

iON Wireless Series Product Questions

Generic Product Questions

Generic Product Questions

Ordering & Shipping Questions

Ordering & Shipping Questions

Warranty & Return Questions

Warranty & Return Questions

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