FAQs

Frequently Asked Questions

Total 185
Number Content Title
Velox Air Vent Mount
165
Can the Velox Magnetic Air Vent Mount hold my phone in landscape mode?
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Bae Minseong | 2022.02.01 | Votes 0 | Views 30
Yes, it has 360 adjustable strong ball joint for flexible and optimal viewing angles.
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Aivo View
164
What size SD card should I get for the Aivo View?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 35
The Micro SD Card that must be inserted prior to operation is compatible with sizes ranging from 32GB to 128GB, Class 10.sd card
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Aivo View
163
Does the Aivo View come with an SD card?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 41
The Aivo View Dash Cam requires a Micro SD Card that must be inserted prior to operation. This is not included and will need to be purchased separately.
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iON Wireless Plus
162
Does the iON Wireless Pad Plus turn off when the smartphone is fully charged?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 35
The iON Wireless Pad Plus does not have an auto off feature at this time and will stay on as long as it is plugged in with a smartphone attached.
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iON Wireless Stand
161
Is the iON Wireless Stand convertible? As in can it go flat also?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 41
At this time the iON Wireless Stand is just a stand and will not turn into a charging pad.
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iON Wireless Stand
160
Does the iON Wireless Stand turn off when the smartphone is fully charged?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 38
The iON Wireless Stand does not have an auto-off feature at this time and will stay on as long as it is plugged in with a smartphone attached.
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iON Wireless Plus
159
Will the iON Wireless Plus Charging Pads charge my unit with a protective case on?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 29
It all depends on the thickness of the case and the material used. Thick cases large than 1/4 inches will most likely not charge. Any case 1/4 inches or less should charge with no issues. Metal/Titanium/Aluminum Cases may not charge as well.
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iON Wireless Mini
158
Will the iON Wireless Mini Pad charge my unit with a protective case on?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 32
It all depends on the thickness of the case and the material used. Thick cases large than 1/4 inches will most likely not charge. Any case 1/4 inches or less should charge with no issues. Metal/Titanium/Aluminium Cases may not charge as well.
Have more questions?
iON Wireless Plus
157
Is the iON Wireless Plus Charging Pad a portable charger?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 34
At this time any iON Wireless Charging Pads are portable only when connected to a portable battery. It does not include a battery. It is only portable in size but it still has to be connected to power in order to function.
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iON Wireless Mini
156
Is the iON Wireless Mini a portable charger?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 31
At this time any iON Wireless Charging Pads are portable only when connected to a portable battery. It does not include a battery. It is only portable in size but it still has to be connected to power in order to function.
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Aivo Connect Wireless Charging Car Mount

Aivo Connect Wireless Charging Car Mount

Easy One Touch 5 Mount Series

Easy One Touch 5 Mount Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Easy One Touch Connect

Easy One Touch Connect

All Easy One Touch Product Related Questions

All Easy One Touch Product Related Questions

Easy One Touch Wireless Product Series Questions

Easy One Touch Wireless Product Series Questions

iTap Magnetic Product Series Questions

iTap Magnetic Product Series Questions

iON Wireless Series Product Questions

iON Wireless Series Product Questions

Generic Product Questions

Generic Product Questions

Ordering & Shipping Questions

Ordering & Shipping Questions

Warranty & Return Questions

Warranty & Return Questions

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