Warranty Request

Not Covered What is not covered under warranty?
  • Misuse, lack of care, mishandling, accidents, abuse or other abnormal use
  • Damage due to improper/unauthorized repairs
  • A modified or altered product
  • Non-iOttie products (counterfeits)
  • Damage to devices while using our products
  • Products purchased from third party, unauthorized retailers
  • Preowned items
Covered What does the warranty cover?
  • Products that arrive damaged
  • Products that have a manufacturer’s defect
  • Products that fail under normal use
If you're having trouble with your iOttie product,
please fill out the form below so we can assist you as quickly as possible.
Please keep the entire unit while we assess your request because we may send you a new part rather than a complete unit.
Please specify in the comments area if you only require a specific part.
*NOTE: All fields are required unless specified optional


    First name*

    Last name*


    Street address*


    Country / Region*

    ZIP Code*

    Town / City*



    Where did you buy your product?*

    Proof of Purchase*(up to 5MB, JPEG/JPG/PNG only)



    Product Name / SKU*

    Defective Part (E.G. SUCTION CUP, CRADLE)*

    Proof of Damage*(up to 25MB, JPEG/JPG/PNG/MP4,MOV only)


    *Please keep it to 1000 characters or less


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