FAQs - iOttie

Frequently Asked Questions

Total 185

Number	Content	Title
Auto Sense	115	My car does not have a cigarette port for charging. Will the Auto Sense Charger work if I have a traditional USB port? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 171
	If you supply your own cable from the USB to the mount, it should work however, it will only provide standard charge. Please make sure your wire is Qualcomm 2.0-3.0 compatible. Have more questions? SUBMIT A REQUEST >
Auto Sense	114	Will the mount drain my battery if left plugged in when I leave the car? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 243
	In most cases no, but it depends on car manufacturer. If the cigarette lighter receptacle stays on when the engine is turned off, it will drain the car battery. Have more questions? SUBMIT A REQUEST >
Auto Sense	113	Will the Auto Sense Charger turn off when the phone is fully charged? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 200
	No, the Auto Sense Wireless Charger will not turn off after the phone is fully charged. However, your phone should do this. Cell Phones implement the charging internally, the Auto Sense Wireless Charger just supplies power wirelessly. The phone communicates with the "charger" (this device) and the power is turned on/off as needed. Have more questions? SUBMIT A REQUEST >
Auto Sense	112	How Do I remove my phone from the Auto Sense Mount? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 185
	There are two buttons on either side of the mount cradle that should be pressed to release the cradle arms. You can press one or both to release your phone. Have more questions? SUBMIT A REQUEST >
Auto Sense	111	What are the charging specifications of the Auto Sense? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 193
	Max Wireless Charging Capacity: 7.5W iPhone, 10W Android. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	110	Will the Easy One Touch 2 Qi Wireless Mount work with a phone case? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 191
	Yes, it's able to charge through the thickness of up to 3MM. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	109	Does the Easy One Touch Fast Wireless 2 Qi Wireless Mount charge the Google pixel 3 XL or Google Pixel 4? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 237
	Yes. It has been certified within the "Made for Google" program, which enables third-party accessories to accompany Google-brand devices. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	108	Will the Easy One Touch Fast Wireless 2 Qi Wireless Mount Charger turn off when the phone is fully charged? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 230
	No, it will not turn off after the phone is fully charged, however smartphones usually regulate the charging internally. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	107	How wide do the Easy One Touch Wireless 2 Qi Wireless Charging Mount arms open? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 195
	The Easy One Touch Wireless 2 Charging Mount has mount cradle arms that open up to 3.6 inches wide, and mount cradle feet with a button that can be adjusted to fit large and extra-large smartphones. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	106	How do I prevent my Easy One Touch 2 Qi Wireless Mount from overheating? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 196
	The Easy One Touch 2 Qi Wireless Mount has vent holes in the back to help avoid overheating. You can also try adjusting the telescopic arm under the dashboard surface to minimize heat. Please note that some smartphones have a temperature control feature that automatically turns off the device when exposed to high temperatures. Have more questions? SUBMIT A REQUEST >