FAQs

Frequently Asked Questions

Total 185
Number Content Title
iON Wireless Plus
155
What are the specifications iON Wireless Plus Fast Charging Pad?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 77
  • Max Wireless Charging Capacity: 7.5w iPhone, 10W Android
  • Max USB-A Charging Capacity: 12W
ion wireless plus specs
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Aivo Connect Dash & Windshield Mount
154
My Aivo Connect Device is not fast charging. Why is that?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 69
Apple & Samsung will utilize standard charge to prevent the smartphone from overheating when applicable. Therefore, if you are using a GPS or listening to music while charging your device then you will obtain a minimal charging. PLEASE NOTE: Most manufacturers apply limitations if you use the phone and charge simultaneously which will prevent a fast charge. Manufacturers apply this limitation to keep the phone from overheating and degrading the battery and electronic components.
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iON Wireless Duo
153
What power adapter is used on the iON Wireless Duo?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 67
All iON Wireless Charging Pads use a USB-C charging connection to power on.
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iON Wireless Stand
152
What power adapter is used on the iON Wireless Stand?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 77
All iON Wireless Charging Pads use a USB-C charging connection to power on.
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Aivo Connect Dash & Windshield Mount
151
Will the Aivo Connect drain my battery if left plugged in when I leave the car?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 73
In most cases no, but it depends on car manufacturer. If the cigarette lighter receptacle stays on when the engine is turned off, it will drain the car battery.
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iON Wireless Mini
150
What power adapter is used on the iON Wireless Mini?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 76
All iON Wireless Charging Pads use a USB-C charging connection to power on.
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Aivo Connect Dash & Windshield Mount
149
Can I just have Alexa on my phone? Why would I need a mount with Built-in Alexa?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 76
Due to regulation, cell phones cannot have their microphone enabled at all times. This means you will not be able to control Alexa with a wake word through the phone alone.
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iON Wireless Plus
148
How do you align the qi adapter in a qi enabled smartphone with the qi coil located on iON Wireless Plus Charging Pads?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 79
Center the back of the smartphone in the center of the Anti-Slip ring for a fast and efficient wireless charge. ion 1 Rest your smartphone on the charging surface parallel to the charging pad.
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Aivo Connect Dash & Windshield Mount
147
Will the Aivo Connect also be available in other mounting options (Air Vent or CD)?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 81
Since the base houses the Alexa components we cannot create a vent or CD version.
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Aivo Connect Dash & Windshield Mount
146
Is there an on and off switch?
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Bae Minseong | 2022.01.31 | Votes 0 | Views 79
There is no and off switch on the device. Once plugged in, the device will remain on unless the vehicle shuts off power when in parking mode.
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Aivo Connect Wireless Charging Car Mount

Aivo Connect Wireless Charging Car Mount

Easy One Touch 5 Mount Series

Easy One Touch 5 Mount Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Easy One Touch Connect

Easy One Touch Connect

All Easy One Touch Product Related Questions

All Easy One Touch Product Related Questions

Easy One Touch Wireless Product Series Questions

Easy One Touch Wireless Product Series Questions

iTap Magnetic Product Series Questions

iTap Magnetic Product Series Questions

iON Wireless Series Product Questions

iON Wireless Series Product Questions

Generic Product Questions

Generic Product Questions

Ordering & Shipping Questions

Ordering & Shipping Questions

Warranty & Return Questions

Warranty & Return Questions

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