We have had the iTap Magnetic series tested by an independent third party which found that the magnets will not cause interruption to your smartphone's internet, cellular, or navigation quality when in use.

There is a chance the compass may be affected when the mount is attached; however, once you remove your phone from the mount the compass will return back to normal.

To successfully launch Pandora to utilize with the iOttie Easy One Touch Connect please follow the steps below:

•  Launch the Alexa app.
• Go to the menu and select Settings.
• Select Music, and then select Pandora.
• Select Enable.
• Sign in by entering your account information for the Pandora service.

The Velox Wireless Air Vent Mount does not have an On/Off switch. Once the cable is plugged in and the vehicle is turned on, the mount will stay on.

The power cord would need to be plugged in for the wireless charging to work. However, you can still use this as a magnetic mount even if you unplug the power cord.

The Velox Magnetic Wireless Mount features a 12V Power Outlet Adapter with a USB-C power cable.

If you have a concern about dashboard damage we do recommend mounting the car mount on your windshield (state law permitting). You may also consider our Air Vent or CD Slot Car Mounts. We also have included a dashboard pad with most of our car mounts to allow for a smooth surface and help in regards to preventing damage from occurring to your dashboard.* iOttie will not be liable for any indirect, incidental, or punitive damages arising from the use of any iOttie product. The iOttie Limited Warranty does not, in any situation, cover the repair or replacement of property, including but not limited to, electronic devices and/or other personal property. *Please note: due to vehicle recalls due to the dashboard on these vehicles cracking, melting, etc, if you have Lexus or Toyota Vehicles from the list below, we recommend mounting on your windshield (state law permitting). You may also consider our Easy One Touch 4 Air Vent or Easy One Touch 4 CD Slot Car Mounts. 2003-2005 Toyota 4Runner 2005-2010 Toyota Avalon 2007-2011 Toyota Camry and Camry Hybrid 2004-2010 Toyota Sienna 2004-2008 Toyota Solara 2007-2008 Lexus ES 350 2003 -2008 Lexus GX 470 2006- 2008 Lexus IS 250/350 2007 Lexus LS 460 2004-2006 Lexus RX 330 2007- 2009 Lexus RX 350 2005- 2008 Lexus RX 400h

There are two buttons on the back of the device: Invoke Alexa Button and Mute/Unmute Button. Invoke Alexa Button After Aivo Connect powers on, hold the Invoke Alexa Button for 5 seconds to initiate Setup Mode. The LED Ring will pulse orange as Alexa directs you to the Alexa App to add a new device. Mute/Unmute Button The Mute/Unmute Button also on the back of the mount base can be used to turn Alexa on/off.