FAQs
Frequently Asked Questions
Total 185
Number | Content | Title |
Aivo Connect Dash & Windshield Mount
|
121 |
What are the buttons for at the back of the Aivo Connect Mount?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 312
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‘Back Left’ button – This is the Mute/Unmute button
‘Back Right’ button – This is the Invoke Alexa button. After Aivo Connect powers on, hold the Invoke Alexa button for 5 seconds to initiate Setup Mode. The LED Ring will pulse Orange as Alexa directs you to the Alexa App to add a new device. Please note that this button can also be used in place of the Wake Word when using Alexa.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
120 |
What is the length of the cable on the Dual Car Charger with USB?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 331
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The length of the cable is 3ft.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
119 |
Can I change the position on the Aivo Connect once I've placed it on my dashboard?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 387
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The twist lock base is one time use only; however, we do provide 2 of them so that you can remount if need be.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
118 |
What is a Wake Word?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 327
|
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
117 |
Does the Aivo Connect fast charge the Google pixel models?
Bae Minseong
|
2022.01.31
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Votes 0
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Views 422
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As stated by Google, they only allow for devices that are certified within the "Made for Google" program to fast charge their Google Pixel models.
The Aivo Connect is not certified with google, so will not provide fast charge for pixel phones; standard charge only.
Please note: we strongly advise that you use the cable and power adapter provided, as third party components may negatively impact wireless charging performance.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
116 |
Can I play music through my car speakers?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 327
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If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
115 |
Will the Aivo Connect work if my dashboard gets hot?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 313
|
Yes, it has been designed with a coin cell battery, so it can withstand the high heat of the cars dashboard.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
114 |
Will the backup battery continue to operate after the power has been disconnected?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 331
|
The Backup battery will continue to operate the Aivo Connect cradle arms (open & close) after the power has been disconnected and turned off.
Have more questions?
|
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Aivo Connect Dash & Windshield Mount
|
113 |
What do the Alex LED indicators mean?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 399
|
The Alexa LED Ring, which is located at the base of the mount, will light up in the following colors to indicate its current interaction with Alexa.
Solid White – Powering on
Flashing Orange – Searching device
Solid Orange – Device not found
Flashing Cyan – Device is connected (Flash 3x)
Solid Cyan – Wake word activated
Alternating Dark Blue & Cyan – Thinking
Flashing Red – Device not connected
Solid Red – Mute
No light – No interaction in progress
Please note that the color code can be located in section 04 (The Alexa user experience) within the manual provided along with the Aivo Connect Mount.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
112 |
What do the Qi Wireless LED indicators mean?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 473
|
The Qi Wireless LED indicators, which are located at the bottom of the mount, will light up in the following colors to indicate its current connection status.
Solid White – Qi Wireless charging engaged
Flashing Red – Foreign object detected; wireless charging blocked
No light – No charging in progress
Have more questions?
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