FAQs

Frequently Asked Questions

Total 185
Number Content Title
Aivo Connect Dash & Windshield Mount
121
What are the buttons for at the back of the Aivo Connect Mount?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 312
‘Back Left’ button – This is the Mute/Unmute button ‘Back Right’ button – This is the Invoke Alexa button. After Aivo Connect powers on, hold the Invoke Alexa button for 5 seconds to initiate Setup Mode. The LED Ring will pulse Orange as Alexa directs you to the Alexa App to add a  new device.  Please note that this button can also be used in place of the Wake Word when using  Alexa. 
Have more questions?
Aivo Connect Dash & Windshield Mount
120
What is the length of the cable on the Dual Car Charger with USB?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 331
The length of the cable is 3ft.
Have more questions?
Aivo Connect Dash & Windshield Mount
119
Can I change the position on the Aivo Connect once I've placed it on my dashboard?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 387
The twist lock base is one time use only; however, we do provide 2 of them so that you can remount if need be.
Have more questions?
Aivo Connect Dash & Windshield Mount
118
What is a Wake Word?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 327
  • A Wake Word can be used to ask Alexa anything. The Wake Word is simply “Alexa”.
  • The Invoke Alexa Button on the back of the mount base can also be used instead of the Wake Word.
  • The Mute/Unmute Button also on the back of the mount, can be used to turn Alexa on/off.
Have more questions?
Aivo Connect Dash & Windshield Mount
117
Does the Aivo Connect fast charge the Google pixel models?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 422
As stated by Google, they only allow for devices that are certified within the "Made for Google" program to fast charge their Google Pixel models. The Aivo Connect is not certified with google, so will not provide fast charge for pixel phones; standard charge only. Please note: we strongly advise that you use the cable and power adapter provided, as third party components may negatively impact wireless charging performance.
Have more questions?
Aivo Connect Dash & Windshield Mount
116
Can I play music through my car speakers?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 327
If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone.
Have more questions?
Aivo Connect Dash & Windshield Mount
115
Will the Aivo Connect work if my dashboard gets hot?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 313
Yes, it has been designed with a coin cell battery, so it can withstand the high heat of the cars dashboard.
Have more questions?
Aivo Connect Dash & Windshield Mount
114
Will the backup battery continue to operate after the power has been disconnected?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 331
The Backup battery will continue to operate the Aivo Connect cradle arms (open & close) after the power has been disconnected and turned off.
Have more questions?
Aivo Connect Dash & Windshield Mount
113
What do the Alex LED indicators mean?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 399
aivo alexa indicators               The Alexa LED Ring, which is located at the base of the mount, will light up in the following colors to indicate its current interaction with Alexa. Solid White – Powering on Flashing Orange – Searching device Solid Orange – Device not found Flashing Cyan – Device is connected (Flash 3x) Solid Cyan – Wake word activated Alternating Dark Blue & Cyan – Thinking Flashing Red – Device not connected Solid Red – Mute No light – No interaction in progress Please note that the color code can be located in section 04 (The Alexa user experience) within the manual provided along with the Aivo Connect Mount.
Have more questions?
Aivo Connect Dash & Windshield Mount
112
What do the Qi Wireless LED indicators mean?
faqs arrow faqs arrow toglle
Bae Minseong | 2022.01.31 | Votes 0 | Views 473
The Qi Wireless LED indicators, which are located at the bottom of the mount, will light up in the following colors to indicate its current connection status. Solid White – Qi Wireless charging engaged Flashing Red – Foreign object detected; wireless charging blocked No light – No charging in progress
Have more questions?
Aivo Connect Wireless Charging Car Mount

Aivo Connect Wireless Charging Car Mount

Easy One Touch 5 Mount Series

Easy One Touch 5 Mount Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

iOttie Easy One Touch Wireless 2 Qi Wireless Series

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount

Easy One Touch Connect

Easy One Touch Connect

All Easy One Touch Product Related Questions

All Easy One Touch Product Related Questions

Easy One Touch Wireless Product Series Questions

Easy One Touch Wireless Product Series Questions

iTap Magnetic Product Series Questions

iTap Magnetic Product Series Questions

iON Wireless Series Product Questions

iON Wireless Series Product Questions

Generic Product Questions

Generic Product Questions

Ordering & Shipping Questions

Ordering & Shipping Questions

Warranty & Return Questions

Warranty & Return Questions

0

Start typing and press Enter to search