FAQs
Frequently Asked Questions
Total 185
| Number | Content | Title |
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Velox Air Vent Mount
|
131 |
Can the Velox Magnetic Air Vent Mount be used with a phone case that isn't MagSafe?
Bae Minseong
|
2022.02.01
|
Votes 0
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Views 324
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The magnets will be strong enough to pass through the material of extremely thin cases, however for best results, we recommend use with a MagSafe Case, as the magnetic hold will be weaker in a non-MagSafe case.
Have more questions?
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|
Velox Air Vent Mount
|
130 |
Is the vent attachment on the Velox Magnetic Air Vent Mount removable like in other iOttie mounts?
Bae Minseong
|
2022.02.01
|
Votes 0
|
Views 337
|
|
No, the vent attachment is not removable.
Have more questions?
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|
Velox Air Vent Mount
|
129 |
Can the Velox Magnetic Air Vent Mount hold my phone in landscape mode?
Bae Minseong
|
2022.02.01
|
Votes 0
|
Views 308
|
|
Yes, it has 360 adjustable strong ball joint for flexible and optimal viewing angles.
Have more questions?
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|
Aivo View
|
128 |
What size SD card should I get for the Aivo View?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 326
|
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The Micro SD Card that must be inserted prior to operation is compatible with sizes ranging from 32GB to 128GB, Class 10.
 Have more questions?
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|
Aivo View
|
127 |
Does the Aivo View come with an SD card?
Bae Minseong
|
2022.01.31
|
Votes 0
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Views 296
|
|
The Aivo View Dash Cam requires a Micro SD Card that must be inserted prior to operation. This is not included and will need to be purchased separately.
Have more questions?
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|
Aivo Connect Dash & Windshield Mount
|
126 |
My Aivo Connect Device is not fast charging. Why is that?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 301
|
|
Apple & Samsung will utilize standard charge to prevent the smartphone from overheating when applicable. Therefore, if you are using a GPS or listening to music while charging your device then you will obtain a minimal charging.
PLEASE NOTE: Most manufacturers apply limitations if you use the phone and charge simultaneously which will prevent a fast charge. Manufacturers apply this limitation to keep the phone from overheating and degrading the battery and electronic components.
Have more questions?
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|
Aivo Connect Dash & Windshield Mount
|
125 |
Will the Aivo Connect drain my battery if left plugged in when I leave the car?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 288
|
|
In most cases no, but it depends on car manufacturer. If the cigarette lighter receptacle stays on when the engine is turned off, it will drain the car battery.
Have more questions?
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|
Aivo Connect Dash & Windshield Mount
|
124 |
Can I just have Alexa on my phone? Why would I need a mount with Built-in Alexa?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 321
|
|
Due to regulation, cell phones cannot have their microphone enabled at all times. This means you will not be able to control Alexa with a wake word through the phone alone.
Have more questions?
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Aivo Connect Dash & Windshield Mount
|
123 |
Will the Aivo Connect also be available in other mounting options (Air Vent or CD)?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 292
|
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Since the base houses the Alexa components we cannot create a vent or CD version.
Have more questions?
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|
Aivo Connect Dash & Windshield Mount
|
122 |
Is there an on and off switch?
Bae Minseong
|
2022.01.31
|
Votes 0
|
Views 654
|
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There is no and off switch on the device. Once plugged in, the device will remain on unless the vehicle shuts off power when in parking mode.
Have more questions?
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Aivo Connect Wireless Charging Car Mount
Aivo Connect Wireless Charging Car Mount
Easy One Touch 5 Mount Series
Easy One Touch 5 Mount Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Easy One Touch Connect
Easy One Touch Connect
All Easy One Touch Product Related Questions
All Easy One Touch Product Related Questions
Easy One Touch Wireless Product Series Questions
Easy One Touch Wireless Product Series Questions
iTap Magnetic Product Series Questions
iTap Magnetic Product Series Questions
iON Wireless Series Product Questions
iON Wireless Series Product Questions
Generic Product Questions
Generic Product Questions
Ordering & Shipping Questions
Ordering & Shipping Questions
Warranty & Return Questions
Warranty & Return Questions
