FAQs

Frequently Asked Questions

Total 185

Number	Content	Title
Aivo View	141	Does the Aivo View Dash Cam still work when the car is parked? Bae Minseong \| 2022.02.04 \| Votes 0 \| Views 297
	The Aivo View Dash Cam will need to be connected to an external power source in order to function when the car is parked. Have more questions? SUBMIT A REQUEST >
Aivo View	140	What is the field of view? Bae Minseong \| 2022.02.04 \| Votes 0 \| Views 303
	The field of view refers to the area of the world seen through the camera at a given location and orientation in space. The Aivo View has a 140° field of view, allowing you to see the full picture without the distortion of a wide-angle lens! WDR maintains image quality even in bright or low light situations. Have more questions? SUBMIT A REQUEST >
Aivo View	139	How do I install the Aivo View to my windshiled? Bae Minseong \| 2022.02.04 \| Votes 0 \| Views 338
	1. Choose Mounting Location Ideal placement is behind the rear view mirror, with the camera lens just inside the area swept by the passenger side windshield wiper. 2. Clean the area where you plan to install the Magnetic Mounting Base. 3. Locate the Magnetic Mounting Base* at the bottom of the Aivo View Mount. Please detach and then remove the the Red plastic film from the base to reveal the adhesive. 4. Attach the Magnetic Mounting Base to the windshield sticky side down and press firmly for 30 seconds 4. Connect the included power cable. 5. Attach the Aivo View to the base. Have more questions? SUBMIT A REQUEST >
Aivo View	138	Does the Aivo View Dash Cam have to be constantly plugged in to work? Bae Minseong \| 2022.02.03 \| Votes 0 \| Views 359
	Yes, in order for the Aivo View Dash Cam to work, it must be connected to a power source. You'll need an extra power source to utilize in parking mode. Have more questions? SUBMIT A REQUEST >
Aivo View	137	How do I insert and remove the SD card? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 352
	-Remove the silicone cover on the side of the Dash Cam and insert a compatible Micro SD card. - Push until the card clicks into place. You may use the edge of a small coin or similar object if necessary. -A second push inwards will release Have more questions? SUBMIT A REQUEST >
Velox Air Vent Mount	136	How do you remove the mount from the vent? Is it easy? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 470
	Press inward when trying to fix the clip to the AC vent, and pull toward you when removing it. Have more questions? SUBMIT A REQUEST >
Velox Air Vent Mount	135	Does the Velox Air Vent Mount work on circular air vents? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 337
	The Velox Mount is designed to work with flat air vent blades as demonstrated in image below. Have more questions? SUBMIT A REQUEST >
Velox Air Vent Mount	134	Does the Velox Wireless Air Vent Mount come with metal plate kit? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 352
	The Velox series was created with an inbuilt ring-shaped magnet that connects to the magnet embedded into the internal engineering of iPhone 12 and 13 models. There isn't a metal plate kit included. Have more questions? SUBMIT A REQUEST >
Velox Air Vent Mount	133	Does the Velox Magnetic Air Vent Mount come with a cord? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 309
	No, it doesn't. Have more questions? SUBMIT A REQUEST >
Velox Air Vent Mount	132	Will the Velox Magnetic Air Vent Mount work on my Android or Pixel? Bae Minseong \| 2022.02.01 \| Votes 0 \| Views 325
	No, because we created the Velox Series around the iPhone's MagSafe function, it's only compatible with Apple's iPhone 12 and 13 models. Have more questions? SUBMIT A REQUEST >