FAQs
Frequently Asked Questions
Total 185
Number | Content | Title |
N/S
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21 |
Can I change my default map to use with Alexa?
Bae Minseong
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2022.01.03
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Votes 0
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Views 219
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Alexa will use your default maps app. To use a specific map (i.e. Waze or Google Maps) the default must be changed within the Alexa app.
Have more questions?
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Aivo Connect
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20 |
Do I just need the Alexa app to use the Aivo Connect?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 266
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You will need to install the iOttie Connect app to make sure your Easy One Touch Connect has the most up-to-date firmware installed. The iOttie Connect app is available from the Apple App Store® or the Google Play™ Store.
Have more questions?
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Suction Cup
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19 |
Does the suction cup stick on all surfaces?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 189
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All our smartphone car mounts will stick to most noncurved textured surfaces because of our sticky gel suction cup. It is made of a gel that will fill the air gaps that cause most other mounts to fail. The special gel material is washable to regain its stickiness.
Have more questions?
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Suction Cup
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18 |
Will the suction cup on iOttie Mounts melt when the cars dashboard gets hot in the summer time?
Bae Minseong
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2022.01.03
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Votes 0
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Views 250
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There is a very slight possibility if exposed too long to the sun.
We highly recommend removing often during times of extreme heat or parking in shady areas.
*Please note this is in reference to the suction cup only. The Dashboard Pad will not melt.
Have more questions?
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Dashboard Pad
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17 |
How do I use the Dashboard Pad?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 293
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The Dashboard Pad is to be used when mounting to the dashboard (you don't need it if you are mounting to the windshield). It creates a smooth matte finish that is ideal for the mount to adhere to. It also protects your dashboard from any possible damage. It should go on the dashboard first-sticky side down.
Have more questions?
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Dashboard Pad
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16 |
Is the Dashboard Pad reusable and can it be purchased separately?
Bae Minseong
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2022.01.03
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Votes 0
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Views 247
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The adhesive tape on the underside of the Dashboard Pad is not reusable. Please test the position of your mount before removing the protective cover and applying the Dashboard Pad to your dash.
We recommend using the included Dashboard Pad for dashboard mounting only. This will help when mounting on curved and textured surfaces as well as prevent any potential dashboard damage.
***Additional Dashboard Pads can be purchased separately following this link: www.amazon.com/dp/B074DYBQ9L
Have more questions?
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Dashboard Pad
|
15 |
How do I remove the dashboard pad?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 1323
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What we advise that when trying to remove the sticky pad, is to pull up the little tab that is attached to the sticky pad, and gently slide a credit card or a putty knife underneath it at the same time. This breaks the seal, and makes it much easier to remove.
Have more questions?
|
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iTap
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14 |
Do the iTap magnets interfere with your phone in any way when placed?
Bae Minseong
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2022.01.03
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Votes 0
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Views 196
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No it does not interfere with anything on your phone. You simply just place the metal plates on your case or phone whichever you like and the mount will magnetize with the plates.
Have more questions?
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N/S
|
13 |
What is the adhesive film that came with my metal plates?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 240
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The adhesive film is a clear film that ensures the metal plate will have a clean area to adhere to. It will also help in regards to removal.
Have more questions?
|
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Aivo Connect
|
12 |
What are some examples of Alexa Skills that can be used with the device?
Bae Minseong
|
2022.01.03
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Votes 0
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Views 255
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Alexa offers a wide range of skills, including playing music from your device, providing directions, placing calls, listening to audiobooks, hearing the news, checking the weather, controlling smart home devices and ordering products from your Amazon account, and many more, while you keep your hands on the wheel and eyes on the road.
For an optimal experience, please follow the detailed instructions for the Alexa setup found in the manual or the iOttie Connect app.
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Things to Try with Alexa
Navigation
Alexa, navigate to Prospect Park.
Alexa, take me to the nearest gas station.
Alexa, get directions to home.
Music
Alexa, turn up the volume.
Alexa, play rock music.
Alexa, rewind 15 seconds.
Communication
Alexa, call Home.
Alexa, text “Hello” to John.
Alexa, call Hannah.
Miscellaneous
Alexa, find a nearby gas station.
Alexa, what’s the weather?
Alexa, tell me a story.
Alexa, resume my audiobook.
Alexa, lock the front door.
Alexa, what’s on my to-do list?
Alexa, how does my day look?
Alexa, what movies are playing?
Alexa, what’s the news?
Have more questions?
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Aivo Connect Wireless Charging Car Mount
Aivo Connect Wireless Charging Car Mount
Easy One Touch 5 Mount Series
Easy One Touch 5 Mount Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
iOttie Easy One Touch Wireless 2 Qi Wireless Series
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Auto Sense Qi Wireless Charging Dashboard & Windshield Car Mount
Easy One Touch Connect
Easy One Touch Connect
All Easy One Touch Product Related Questions
All Easy One Touch Product Related Questions
Easy One Touch Wireless Product Series Questions
Easy One Touch Wireless Product Series Questions
iTap Magnetic Product Series Questions
iTap Magnetic Product Series Questions
iON Wireless Series Product Questions
iON Wireless Series Product Questions
Generic Product Questions
Generic Product Questions
Ordering & Shipping Questions
Ordering & Shipping Questions
Warranty & Return Questions
Warranty & Return Questions